Infrastructure Support
To ensure that IT systems are reliable, efficient, and aligned with business objectives.
Hardware Management
Hardware Management
Hardware Management
Overseeing physical components such as servers, storage devices, and networking equipment to ensure they operate effectively and are properly maintained
Software Management
Hardware Management
Hardware Management
Managing supported operating systems, including installation, updates, and troubleshooting to ensure optimal performance
Network Management
Hardware Management
Backup and Disaster Recovery
Monitoring and maintaining network infrastructure, including routers, switches, firewalls, and bandwidth to ensure reliable connectivity and security
Backup and Disaster Recovery
Backup and Disaster Recovery
Developing and managing backup solutions and recovery plans to protect data and ensure business continuity in case of failures or disasters
Monitoring and Performance Management
Continuously monitoring system performance, analyzing data, and optimizing resources to prevent issues and improve efficiency
Help Desk and Support Services
Providing technical support to users and resolving issues related to hardware, software, and network problems
Documentation and Reporting
Documentation and Reporting
Documentation and Reporting
Keeping detailed records of infrastructure components, configurations, and changes to facilitate troubleshooting and compliance.